Small Initiatives

Every year, I ask each of my graduate students to interview four of their friends, finding what brands they love and what brands they really despise and the reasons for their feelings. These...

In this week’s SpoolCast I had a chance to speak about Design Patterns and Anti-Patterns with Bill Scott. Bill is the Director UI Engineering at Netflix, a position he took after working several...

My late spring / early summer isn’t as busy as the first 4 months of this year, but I’m still getting out and about. Here’s where we can meet up: May 2008 May 5-6, Chicago Web...

On April 12, I gave the keynote at the IA Summit. It was my second time keynoting this event and a real honor for me. The audience was great and it lead to some very interesting discussion, both at...

We’re looking for someone special and I’m hoping you know this person. We’re growing our very successful Virtual Seminar program which currently delivers an information packed...

In February we held one of our most popular Virtual Seminars ever, Mental Models: Getting Into Your Customer's Head, presented by Indi Young. We had a number of compelling questions left over from...

This spring, our good friends, Steve Krug and Lou Rosenfeld, will offer a two-day workshop series on the topics of discount usability testing and site search analytics. If you haven’t had a...

In last week’s UIEtips email newsletter, I shared three challenges we’ve seen users encounter in our usability tests. These are challenges to look out for when users interact with your...