Chaser: Fighting self-fulfilling prophecies

Here's a blatant plug for my latest post on Poynter's Chaser blog: Fighting self-fulfilling prophecies.

Key excerpt:

"The way we present information to consumers affects their use of it and decisions about it. So if the only way we media types make management decisions is to study user behavior in the environments we create, we fall into loops of logic that are tough to escape."