JaySmallarchive Small Initiatives site archive, 2009-earlier. Use menu links for Jay Small's new blog and Ka Small's APODEXI site.

Jay Small's blog

Posted by Jay Small

... how any company that provides expensive, business-critical software as a service via the Web (aka Web services) can refuse to offer a service level agreement to customers -- or act like no one ever asked before.

That is all.

Posted by Jay Small

I follow stories on ESPN.com via the site's RSS feeds. Lately I kept looking and wondering what was different about the items -- my copy editor sense was tingling like crazy.

Now I realize: Most of the headlines include full team names, when teams are mentioned, and full names of people.

A headline that, written for a newspaper, might read, "Jones mum on TO's release," now reads like the highlighted headline in the screen shot accompanying this post:

"Dallas Cowboys owner Jerry Jones rebuffs ESPN report on Terrell Owens release discussions"

Posted by Jay Small

The marching pace of sucky economic news for American newspapers and their holding companies quickened again yesterday.

Papers' suffering began before the current economic crisis. We already occupied the front seats as the roller coaster started down this twisty slope. Sweeping global deleveraging makes quite the thrill ride, like an out-of-body experience during your own massive heart attack.

Posted by Jay Small

Just in time for me to forget (almost) that I'd done it, today ReelSEO published an interview with me from September 2008 on the subjects of video content strategy and search optimization.

I'll tease you with an excerpt:

Q: What do you believe are the major challenges/obstacles for newspapers to get their videos out to the search engines and social media networks (and show up prominently in those spaces)?

Posted by Jay Small

Greg Sterling reminds us why we all chase advertising dollars from locally focused, small and medium businesses:

"We're in a recession; everything is down including local. And local is harder than other segments because of some of the factors mentioned above. SMBs are hard to sell to and they don’t spend lots online. But there are millions of SMBs online in various forms today. As I've argued before, from consumer behavior perspective, local/offline is a much, much bigger deal than anything else going on online. It's just often hard for people to see it."

Posted by Jay Small

Elway had this way of looking at you that made you feel like you'd kidnapped his mother.

Ka and I took yesterday off work, expecting to share a rare day of down time. Instead we took Elway, our noble terrier mutt extraordinaire, on his final ride.

We knew the day would come soon -- he was diagnosed with late-stage lymphoma last month -- but hoped for a few more weeks of the ol' Elway vitality. Over the weekend, though, we realized he just could not run the yard, eat or even rest comfortably. We took him to the veterinarian, who agreed the time had come to put Elway to rest.